Privacy Policy

We use your information for the following purposes:

• Service Delivery: To provide respiratory care equipment and services
• Customer Support: To respond to your inquiries and provide assistance
• Medical Care: To coordinate with healthcare providers for your treatment
• Insurance Processing: To process insurance claims and billing
• Communication: To send important updates about your equipment or services
• Website Improvement: To enhance our website functionality and user experience
• Legal Compliance: To comply with applicable laws and regulations

We may share your information in the following circumstances:

• Healthcare Providers: With your doctors and medical professionals for coordinated care
• Insurance Companies: For coverage verification and claims processing
• Service Providers: With trusted third parties who assist in our operations
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We never sell your personal information to third parties for marketing purposes.

We implement comprehensive security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Employee training on privacy and security best practices
• Compliance with healthcare data protection standards (HIPAA)

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Restriction: Request limitation of how we process your information
• Portability: Request transfer of your information to another provider
• Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided below.

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Medical records and related information are retained according to healthcare record-keeping requirements and applicable laws.

When information is no longer needed, we securely delete or anonymize it according to our data retention policy.